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- Buy safely Meeting, checking, paying: the right habits.
- Sell & post Write a clear ad and keep it alive.
- Ads & rules What is allowed and what is not.
- Packs & payments Visibility packs and posting credits.
- Account & privacy Signing in, SMS code, phone number.
- Report a problem Suspicious ad, unwelcome user, dispute.
Buy safely
Where and how should I meet the seller?
Pick a busy place, in daylight, and bring someone if you can. Tell a friend or relative where and when you are meeting.
Learn more →What should I check before paying?
Examine the item, test it and check the papers (vehicles, land, devices) before any payment. If anything differs from the ad, walk away.
Learn more →Should I pay in advance?
No. Be wary of any request for money before you have seen the item, including “booking fees”, “delivery” or “deposit”. Pay on the spot, in person, once you have checked the item.
Learn more →Is a very low price suspicious?
A price far below the market often hides a scam. Compare with similar ads and do not let yourself be rushed.
Learn more →What should I never share?
Never share payment codes, passwords or codes received by SMS. The Goodis team will never ask for them.
Learn more →How do I contact a seller?
From the ad page: through messaging (sign-in required) or by call / WhatsApp if the seller allowed it. The number only appears after you click.
Why stay on messaging?
Built-in messaging keeps a record of your exchanges in case of disagreement and avoids giving your number too early.
Sell & post
How do I post an ad?
Create an account, click “Post an ad”, add clear photos, a clear title, an honest description, a price and a location. Your ad is then reviewed before or after going online depending on the country’s rules.
How it works →Is posting an ad free?
You can post under the conditions shown when you publish. Optional packs give more ads and more visibility.
See the packs →How can I sell faster?
Add several clear photos, describe the real condition of the item, set a sensible price and answer messages quickly.
How long does an ad stay online?
An ad stays online for a limited time; you can renew it or mark it as sold from your account.
What is a featured ad?
An ad shown at the top of the results for a limited time, thanks to a pack.
See the packs →What is Goodis Wiz?
A free tool that shows demand and competition by niche to help you choose what to sell. These are indications, not a guarantee of sale.
Explore Goodis Wiz →Ads & rules
What are the posting rules?
An ad must cover a single item or service, be described honestly, use real photos and the right category. Ads that do not comply may be edited, suspended or removed.
Read the posting rules →Why was my ad refused or removed?
It probably does not follow the posting rules (forbidden content, unrepresentative photos, wrong category). Fix it from your account or write to us with the ad concerned.
Packs & payments
What are packs for?
Packs are optional: they add ads, duration or visibility. Their content and price are detailed on the packs page.
See the packs →How do I buy a pack?
From your account, choose a pack then follow the payment methods offered at that moment. Paying for a pack only concerns Goodis; it never pays a seller.
How do I pay a seller?
Goodis does not handle payments between users. Agree the payment with the seller when you meet, after checking the item, and keep proof of your payment.
Account & privacy
How do I create an account?
With your e-mail or your phone number, in a few moments. You can also use the app.
I do not receive my SMS code
Check that the number is correct and that your phone has network coverage, then wait before asking for a new code. If nothing arrives, contact support.
Who can see my phone number?
Your number is never shown on an ad page: it is only given if you allowed calls or WhatsApp, and only after a visitor clicks. You can change this setting in your profile or ad by ad.
Report a problem
How do I report an ad?
On the ad page, click “Report” and choose a reason (sign-in required). Our team reviews reports.
How do I block a user?
You can block a user from the app. The list of blocked users is managed in your profile, where you can also unblock them.
I have a disagreement with a seller or buyer
Goodis is not a party to the sale and does not guarantee transactions: a disagreement is settled between you. Keep your exchanges, report the ad if needed and, in case of an offence, contact the competent authorities. You can also write to us.
Goodis connects individuals and businesses; Goodis is not a party to sales and does not guarantee transactions made between users.
Need help?
Our team reads every message. Write to us and include the address of the ad concerned, if any.